PRIVACY POLICY
Last updated: 07 December 2025
Wanderkind Compass (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make use of our travel services.
By using our website or services, you consent to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Residential address
- Passport details
- Travel preferences
- Emergency contact details
- Payment information (processed securely through third-party providers)
1.2 Automatically Collected Information
When you visit our website:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage tracking
1.3 Sensitive Travel Information
When required for bookings:
- Dietary requirements
- Medical notes relevant to travel
- Mobility or accessibility needs
We collect only what is needed to provide your travel services.
2. How We Use Your Information
Your information is used to:
- Make bookings with airlines, hotels, lodges, tour operators and transport companies
- Create custom itineraries
- Communicate about your trip
- Issue invoices & confirmations
- Improve our services
- Comply with legal requirements (such as immigration or customs documentation)
3. How We Share Your Information
We share your information only when necessary, including with:
- Airlines
- Hotels & lodges
- Local and international tour operators
- Transfer companies
- Activity providers
- Insurance providers
- Visa processing partners
We will never sell your information to third parties.
4. Data Storage & Security
We take reasonable steps to protect your information, including:
- Secure online systems
- Password protection
- Limited employee access
- Encrypted booking platforms
However, no system is 100% secure. We cannot guarantee absolute security.
5. International Data Transfers
Because we book global travel, your information may be transferred to suppliers located outside South Africa.
These suppliers will handle your information according to their own privacy policies.
6. Your Rights
You may request:
- Access to your personal information
- Correction of inaccurate details
- Deletion of data (where legally allowable)
- To withdraw consent to marketing communication
To exercise these rights, email: info@wanderkindcompass.com
7. Cookies
Our website may use cookies to improve browsing experience.
You can modify your browser settings to block cookies.
8. Financial Information
We do not store full credit card details.
All payments are processed through secure third-party services.
9. Data Retention
We retain your information only as long as necessary for:
- Travel bookings
- Legal compliance
- Accounting and audit requirements
10. Updates to This Policy
We may update this policy occasionally.
Changes will be posted on our website with a new “last updated” date.
